Tampere service point

Tampere service point provides you with general advice and guidance on City of Tampere's services. The service point helps you find your way to the right service. You are warmly welcome to ask for advice!

This page

Contact us in a way that suits you

Can't find the information you're looking for? Contact us - we'll help. You get the service in Finnish and English, and doing business is facilitated by an interpretation service that enables doing business in dozens of different languages. Choose the most suitable service channel for you.

  • Chat: Chat serves especially well in situations where you need a quick answer or instructions. You can find the chat at the bottom of the browser window on weekdays from 9 a.m. to 4 p.m. whenever the service advisors are free.
  • E-mail: E-mail is perfect for non-urgent matters that do not require an immediate response.
  • Phone: If you need a quick answer and cannot use the chat, you can also reach us by phone.
  • Service on site: Visiting customer service helps in situations where other service channels are not suitable for handling the matter or you need personal service on the spot. The Tampere service point is located in the heart of Tampere next to good transport connections and the entrance is barrier-free.

Check out online services

Do you need help using the online services on the city's website? We help with that too. For example, we can guide you in applying for a daycare place, a parking permit or a boat berth. To make things easier, we have compiled the City of Tampere’s online services on the Use of services page.

If you wish, you can also get help using the client computers or the touchscreen available at the service point. You can access the city's online services using the client computers. You can use the touchscreen to view building control permit publication notices.

We often advise on these topics

Parking permits

In Tampere, resident, guest and harbor parking permits are used, among other things. You will receive information about applying for and using parking permits, prices, and parking codes and areas.

PARKING PERMITS

City maintenance

You can familiarize yourself with the maintenance responsibilities of the city and the property owner, street maintenance categories and, if necessary, give maintenance feedback directly through the maintenance fault notification system.

MAINTENANCE

International House Tampere

International House Tampere is a single service point for supporting internationals with living, working, studying, and connecting with local employers.

INTERNATIONAL HOUSE TAMPERE

Early childhood education and preschool services

We offer information on early childhood education and preschool education. We recommend that you especially familiarize yourself with the eVaka Tampere online service, through which the child's guardian can apply for an early childhood education and club place, register for preschool education and activities that supplement preschool education, and accept an early childhood education, club or preschool place.

PRESCHOOL AND EARLY CHILDHOOD EDUCATION

We appreciate your feedback

We would be happy to receive your feedback. Tampere service point collects information on customer satisfaction with a feedback device.  Tell us what we did well and what we could do even better. Answer to Customer satisfaction survey with Tampere service point. You can access the survey by clicking the button below.

Contact information

Tampere service point

Tampere service point provides you with general advice and guidance on City of Tampere's services.
Address:
Frenckellinaukio 2 B 33100 Tampere
Phone:
Customer Service 041 7308168 (local/mobile network fee)
Monday: 9.00-16.00
Tuesday: 9.00-16.00
Wednesday: 9.00-16.00
Thursday: 9.00-16.00
Friday: 9.00-16.00

The short address for this page is tampere.fi/en/servicepoint