Tampere Service Point

People sitting on a sunny summer's day at the Summer Terrace Restaurants in Central Square.

Tampere Service Point provides you with general advice and guidance on services of the City of Tampere. The Service Point helps you find your way to the correct service. You are warmly welcome to get advice!

We advise you on how to apply for a daycare place, a parking permit or a boat mooring, for example, when using electronic services. To help you with the services, we have collected City of Tampere’s electronic services on page Use of services.

If you wish, you can also obtain guidance on how to use client computers or the electronic bulletin board on the premises of the Service Point. The bulletin board helps you view both pending and actual plans as well as public notices on permits issued by building control.

We offer multi-channel customer service

Choose the service channel that suits you. You can contact the Service Point by email, phone, through a chat function, or face to face. Tampere Service Point is located at Frenckellinaukio 2 B, right in the centre of Tampere. We will be happy to serve you.

Services are provided in Finnish and English. Transactions with Tampere Service Point are made more efficient by an interpretation service that enables service in dozens of other languages.

We appreciate your feedback 

We would be happy to receive your feedback. Tampere Service Point collects information on customer satisfaction with a feedback device.  Tell us what we did well and what we could do even better.

Customer satisfaction with Tampere Service Point 

Tampere Service Point

Frenckellinaukio 2 B 33100 Tampere
Customer Service 041 7308168 (phone, local/mobile network fee)
Monday: 09:00-16:00
Tuesday: 09:00-16:00
Wednesday: 09:00-16:00
Thursday: 09:00-16:00
Friday: 09:00-16:00