Accessibility statement

Accessibility statement for the web service

This accessibility statement applies to the web service and was prepared on 23 May 2022. 

The accessibility of the service has been assessed by an external expert organisation, and the evaluation has also been carried out by the city.

Web service’s accessibility status

To a large extent, the web service meets the accessibility criteria required by law at A and AA levels (WCAG criteria 2.1). The web service showed some accessibility issues. These are described in more detail below.

Content or activities that are not yet accessible

The site contains attached files and forms (PDF, DOC, RTF) that fall within the scope of applicable legislation and are not accessible. These attachments will be corrected as available during 2022.

In the city's social media channels, accessibility will be considered to the extent possible in each channel. For example, the aim is to subtitle videos and attach alternative descriptions to images.

Accessibility requirements do not apply to certain content

The web service has content that is not legally required to be accessible. This content includes:

  • Maps not intended for navigation purposes, such as plan maps and street arrangement drawings
  • Web content archived before 23 September 2019

Did you notice any issues in accessibility?

If you notice any accessibility issues on the site, please provide feedback to us, the site administrator, first, using the form via the link below.

Provide accessibility feedback with this form (in Finnish)

You will receive a response within 14 days. If you are not satisfied with the response or you do not receive a response at all within two weeks, you may submit a notification to the Regional State Administrative Agency for Southern Finland. The website of the Regional State Administrative Agency for Southern Finland provides detailed information on how to submit the notification and how the matter will be handled.

Contact details of the supervisory authority

Regional State Administrative Agency for Southern Finland, accessibility control unit
e-mail [email protected]
Switchboard, tel. +358 295 016 000

Updated 1.6.2022