Use of services
Do business with us online
You can use online services to contact the City of Tampere. Some of the services require identification with online banking IDs or a mobile certificate. Links to the online services are available on the pages displaying services. On this page you will find a collection of links to our most used services.
Information on administrative decisions via Suomi.fi Messages
The City of Tampere also uses Suomi.fi Messages to send decisions of officials, minutes of the institutions and other documents. If you do not have Suomi.fi Messages, you will receive decisions, extracts and documents by post.
Decisions and other official mail received via Suomi.fi can be found in the Inbox.
Most commonly used services
Using the eVaka Tampere online service, a guardian may for example apply for a place in early childhood education and care or an activity club. Wilma is an information and communication service for pupils, students and guardians in pre-primary and basic education. You can buy tickets to swimming pools and some gyms at Online sports shop. With Timmi booking system, you can browse and book sports and other facilities. PIKI Online Library is the collection database and electronic service of Pirkanmaa’s public libraries. On Nella, you can buy tickets for your personal travel cards in the Tampere area, check the ticket details of your travel card and view other travel card and customer information.
Official services
The City of Tampere has one common registry office, which serves customers at Frenckellinaukio 2 B. You can also contact the registry office (Kirjaamo) by e-mail, telephone and e-commerce. The registry office receives and registers all cases and documents leading to administrative decisions and provides information on pending cases.
You can use form templates to request for information, request for rectification or start a local citizen’s initiative, among other things. You can also use the service to make a request for verification or rectification of your personal data in the register.
You need to log into the service using online banking IDs or mobile identification to start a new matter or monitor its progress. The service uses Suomi.fi e-Identification. Your matter will be sent to the city registrar’s office where it will be forwarded to the right place. You can monitor the progress of the matter through the same service.
Registry office of the City of Tampere
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Feedback system for the maintenance of streets and parks
You can give feedback on the maintenance of streets and parks using the map-based feedback system. The service is in Finnish.