Data protection and information management

The Act on the Openness of Government Activities, the EU General Data Protection Regulation (GDPR), the Act on Information Management in Public Administration, the Archives Act and the Local Government Act (section 90) are key guidelines for municipal data protection and information management.

Openness principle

The City of Tampere promotes openness in its activities. There is always an appropriate reason for restricting access to information. If requested information cannot be provided, you will receive a justification for the negative decision. Everybody requesting information is treated equally.

According to section 12.2 of the Constitution, official documents and other recordings are public unless their publicity is expressly restricted by law for compelling reasons. Provisions on the publicity of official documents are laid down in the Act on the Openness of Government Activities. Everyone has the right to access a public document. If the document is not yet public, access to information about it is at the discretion of the authority. Access to such documents may not be restricted without an appropriate and statutory justification or more than is necessary for the benefit of the protected person.

The authority in whose possession the document is decides on the disclosure of the document. Information on the public document shall be provided as soon as possible, at the latest within two weeks of the request. If a large number of documents is requested, or the processing and resolution of the matter require special measures or a lot of work, the matter shall be resolved and information about the public document shall be given within one month of the request.

A confidential document may only be disclosed if the provision of information or the right to information is expressly provided for in legislation, or if the party whose interests are protected by the confidentiality, gives their consent. If only a part of the document is confidential, information about the public part is given so that the confidential part is redacted.

Act on Information Management

Information management refers to the organisation of information processes in such a way that the availability, accessibility and usability of information for different purposes are ensured during the life cycle of the information.

The City of Tampere is a data management unit as referred to in the Act on Information Management. The aim of the Act on Information Management is to promote electronic data management, increase compatibility, clarify the exchange of information between authorities and harmonise information security legislation. The purpose of the Act is to ensure the uniform and high-quality management of the authorities' data and to ensure the secure processing of data in order to implement the principle of openness.

A data management model has been drawn up for the City of Tampere in accordance with the Act on Information Management. A description of the document publicity of the City of Tampere required by the Act is published on the website.

EU General Data Protection Regulation (GDPR)

Since 25 May 2018, the processing of personal data has been governed by the EU General Data Protection Regulation and other national legislation. One of the objectives of the EU General Data Protection Regulation is to emphasise the right of a person to supervise the processing of their personal data and to provide transparency in the processing of personal data.

Reason for processing the data

Most of the services provided by the City of Tampere are based on the implementation of a statutory obligation, a public interest or the exercise of public authority. In this case, we do not need separate consent for the processing of your personal data. However, some of the services collect personal data on the basis of your consent, and in this case, we ask for your consent to process your data. You also have the right to cancel your consent at any time.

Data protection in the services of City of Tampere

When you use the services of the City of Tampere, we will process your personal data insofar as it is necessary to manage your matter. Personal data will be processed according to the purpose of the register and based on the services you use. Your information is well protected in city services and is not disclosed for any other purposes than those laid down in legislation.

The City of Tampere reminds you that the City will never contact you via email, telephone or social media and ask you for your online banking codes, credit card information or user IDs and passwords.

Data retention, archiving, destruction and other processing are controlled by archiving plans and information security and privacy guidelines. Personnel are regularly trained in the correct processing of personal data and the processing is supervised. The data stored in the registers is encrypted so that it can only be accessed by a person authorised to do so. In addition, each user of the city's information systems accepts access rights to the use and confidentiality of information and information systems upon receipt.

Data protection is a fundamental right for everyone. We always process your data carefully and appropriately, in accordance with the legal requirements - just as we have so far.

Contact information of the Data Protection Officer


Mailing address:
City of Tampere
Data Protection Officer
P.O. Box 487
33101 Tampere

Privacy statements and the rights of data subjects

The data protection statements drawn up in the registers of the City of Tampere (the controller's information to the data subject) and more information on your rights as a data subject can be found through the links below.

Updated 21.5.2022