Booking sports and other facilities

• The applicants’ league levels and the regulations of sports federations.
• Conditions required by the sport (pitch or hall size, height, etc.).
• As a rule, bookings for children and young people are scheduled for the early evening.
•  Regionality and accessibility.
•  For exercise groups that are not sports clubs, the allocation principle is the general interest nature of the activities.
•  The purpose of the sports facility and its special features may change the hierarchy.

The Sports Services has the right to cancel individual bookings temporarily during major events or competitions. They include:

•  events organised by the Sports Services, or events in whose organisation the City of Tampere has a significant role
•  major commercial and other events significant for the City
• International matches that are part of the selection of sports in the facility/area in question as well as league matches and major tournaments approved by the national federations that are part of approved activities.

The Sports Services allocates the bookings on the basis of applications received and the allocation principles.

The allocation of quota bookings for soccer pitches, swimming pools and ice stadiums is agreed between the federations and clubs.

No time slots are granted to private individuals in ice stadiums and artificial ice rinks.

The following principles must be applied in the allocation of slots:

• A booking for a training facility is only intended for the members of the sports club or other organisation that applied for it.
•  The booking allocation defines the duration and period of seasonal training slots, and at the weekly and daily level for each pitch/venue. A booking confirmation will be sent to those who have been allocated a slot.

Updated on 2 June 2021. Rights to changes are reserved.

These conditions of use apply to all bookings administrated by the Sports Services.

A booking confirmation is sent to the applicant for slots allocated to them, specifying the time of the slot and the sports venue. The allocated slot is regarded as having been accepted if the applicant does not expressly cancel it as set out in these terms and conditions.

When the customer applies for and accepts a slot, they undertake to comply with these terms and conditions of use and the rules of the sports facility. Failure to do so may result in the allocated booking being withdrawn.

An applicant that has been allocated a time slot must pay the fee set out in the valid price list for the slot. If the fee is not paid by the deadline, the Sports Services can start recovery actions and are also entitled to cancel the time slot in question. The Sports Services may refuse to allocate new bookings to a customer who has neglected to make payments for time slots in sports facilities.

If a booking is not used without giving notification within the cancellation period (see Cancellation of a booking), the fee indicated in the price list will be charged for the booking.

If a match or competition is organised during a training slot, the customer will be invoiced for competition use.

The slot or part of it may not be handed over to a third party.

For the largest user groups, the Sports Services allocates the bulk of the slots to a sports club or some other actor that divides the slots between individual groups. In this case, the Sports Services requires the applicant to indicate in their booking application the age groups that will use the slots. Fulfilling this obligation is also a condition for being allocated slots.

A responsible adult must always be present during a time slot. In facilities supervised by the users, the person responsible for the booking takes care of obtaining the key, access pass or code required for using the slot and is responsible for them as set out in the agreements and rules applicable to the venue in question. They must not be handed over to third parties.
 

In addition to the allocated sports facility, the time slots include the use of any dressing and shower rooms, unless otherwise agreed. A party that has booked facilities for an event may also be invoiced for additional facilities that have to be closed for other uses during the event.

Users must leave the dressing and shower rooms within 15 minutes of the end of their time slot or as required by the instructions and opening hours of the venue.

The users have a responsibility to adapt their activities to the venue in question and only engage in sports or other separately agreed activities for which the venue is suitable. The user can utilise the basic equipment of the venue, including parallel bars, gymnastics mats, volleyball nets and goals. The user must agree on the use of the equipment in detail with the personnel of the venue. The equipment must be used properly, and it must be put away to the right places after use. In the event of breakage of equipment or facilities, the personnel of the venue or the Sports Services’ customer service point x must be notified immediately. The user must pay for any damage caused by them.

The time slots must be respected, and the venue must be vacated by the beginning of the next slot. An exception to this may be made for certain competitive events and matches that are played till the end.

As a rule, alarm systems are set based on the users’ time slots, and the user is responsible for any alarms caused deliberately or by accident and for their costs.

Public order and the personnel's instructions must be respected at the venues. The user ensures that the doors remain closed during the time slot at those venues where there is no personnel. The user also ensures that no unauthorised persons can access the facilities or stay in them during the slot. The facilities must be left tidy and in an appropriate condition. If additional cleaning is needed after the user has utilised the facilities, the costs of such cleaning will be invoiced to the user. The user must also notify the personnel of the venue or the Sports Services’ customer service if they observe anything unusual about the facilities.

If a pitch needs to be maintained between slots because of technical or weather-related reasons, the area must be free of users during that time. If the users do not respect a request to leave the pitch, the maintenance will not be carried out.

Sports Services personnel have the right to cancel a booking on a temporary basis. Users who lose their time slot are not entitled to compensation. If a regular booking is not used three times running and the user does not give the appropriate notification, the Sports Services has the right to cancel it.

The user has the right to cancel their booking in the Timmi system or by sending an e-mail before the slot.

Any cancellations and changes of bookings must be made at the latest 7 days before the start of the time slot. You must make any cancellations and changes to bookings for tournaments, competitions and camps at the latest 10 days before the event starts. Otherwise you will be invoiced for the original reservation. A double fee will be charged for any hours that exceed the original booking.

The Sports Services have the right to change the time slots and their prices.

Sports Services personnel have the right to cancel a booking on a temporary basis. Users who lose their slot are not entitled to compensation. If a regular booking is not used three times running and the user does not give the appropriate notification, the Sports Services has the right to cancel it.

You can cancel individual training time slots in the Timmi booking system.

You can cancel a regular booking by sending an e-mail to [email protected]

Make cancellations and changes well in advance

You must make any cancellations and changes of bookings at the latest 7 days before the slot starts. You must make any cancellations and changes to bookings for tournaments, competitions and camps at the latest 10 days before the event starts. Otherwise you will be invoiced for the original reservation. A double fee will be charged for any hours that exceed the original booking.

The booking prices fall into three different classes.

Price class 1

Price class 1 is for registered sports clubs, non-profit associations and socially responsible companies. This price category includes sports clubs based in Tampere that are members of their national federations and that participate in national or regional activities in their sport, as well as non-profit organisations in Tampere that work with social activities, health or education and that receive either a grant or other financial support from the City.

Price class 2

Price class 2 is for companies, public enterprises and private persons.

Price class 3

Price class 3 is for sports clubs not based in Tampere.

To apply for a regular booking, you must submit an application form. You should complete the form and send it as an email attachment to the Sports Services’ customer service point [email protected] or post it to Tampereen kaupunki, Liikunta ja nuoriso, Ratinan rantatie 1, 33100 Tampere. 

Those who applied during the application period will be informed of the bookings allocated to them by e-mail.

Any changes to and cancellations of the allocated regular bookings should be made by e-mail to the Sports Services’ customer service point [email protected]

Applications for time slots on pitches in winter 9.9.2022.

After the booking allocations have been published, you can apply for any free slots in the Timmi booking system or by submitting a booking application.