Notifications of illness and problems
Notifications of illness
If you suspect that you have contracted a food poisoning or other illness because of a food product, report it to the food control authority on ilppa, the digital reporting service of the environmental health care authority. Food sector companies also submit reports using ilppa. See below for instructions on submitting reports for both consumers and operators.
To drop in a faecal sample for testing, contact the health care services of your municipality. Residents of Tampere and Orivesi should contact the infectious diseases control unit, tel. 040 806 4213.
For consumers
Use ilppa to report
- illnesses or other reactions that you suspect were caused by food, drinking water or bathing water.
- problems you noticed in a food, drinking water or bathing water.
Fill in the report at:
The information will be sent digitally from ilppa to the authority for processing. You should report even one-off suspicions. You do not need to log in to report an illness or problem.
Notification of illness
Submit a notification of illness when, for example, you suspect a food poisoning or an allergic reaction.
The notification can be submitted by the infected person or their representative.
It is advisable to submit a separate notification for each person who has fallen ill.
Notification of a problem
- Submit a notification of a problem when, for example, you notice foreign objects in a food, an unusual smell in drinking water or blue-green algae in bathing water.
How the notification will be processed
- The notification is received by the control unit in your area, where the supervisor takes the necessary action to deal with the matter.
- If necessary, the supervisor will contact you to ask for additional information and give you instructions.
For operators
Use ilppa to report
- illnesses or other reactions that you suspect were caused by food, drinking water or bathing water relevant to your activities.
- a problem observed in food, drinking water or bathing water relevant to your activities.
- commencement and termination of activities referred to in the Food Act and the Health Protection Act as well as changes to the activities.
Fill in the report at:
The information will be sent digitally from ilppa to the authority for processing. You should report even one-off suspicions. You do not need to log in to report an illness or problem.
Notification of illness
- Submit a notification of illness when a customer informs you about such as a food poisoning or an allergic reaction they suspect is associated with your activities.
- If several persons have become ill, you can include them in a single notification.
Notification of a problem
- Submit a notification of a problem when a customer informs you, or you notice, such as foreign objects in food, something odd in drinking water noticeable by sensory inspection, or blue-green algae in bathing water that are relevant to your activities.
Operational notifications
- You can submit notifications relating to your operations in ilppa as before.
How the notification will be processed
- The notification is received by the control unit in your area, where the supervisor takes the necessary action to deal with the matter.
- If necessary, the supervisor will contact you to ask for additional information and give you instructions.
Notifications of a problem
Contact the Food Control Unit and submit a notification of a problem when you wish to give feedback on foods or their handling and storage conditions. You should also give feedback directly to the operator. You can submit a notification of a problem by using ilppa e-service or contacting the Tampere service point. For a link to ilppa and instructions for using it, see above on this page.
Tampere service point
Elintarvikevalvonta
Sähköposti: [email protected]