New Advisory service has already reached nearly 500 customers

The digital advisor available on the Yritys.tampere.fi website supports the first steps towards entrepreneurship. The AI-based assistant helps people interested in entrepreneurship to develop a business idea, prepare a business plan, plan the profitability of their business, and clarify their plans.

The service combines artificial intelligence and expert support

The digital advisor utilizes a verified knowledge base created by experts together with artificial intelligence. The AI-based service compiles relevant and up-to-date information from an extensive knowledge base and presents it in a format that is easy to understand. The service supports approximately 100 different languages and responds to customers in the language they use.

The platform also enables customers to book an appointment with an expert from Ensimetri’s business advisory service when needed. This way, those planning to start a business can receive support from both the digital service and personal advisory services.

Support for those planning entrepreneurship

The advisory service is intended for all residents of the municipalities within the Tampere Region Employment Area who are planning to establish a business or are considering, for example, part-time entrepreneurship or light entrepreneurship.

The service is accessed through Suomi.fi identification, after which customers create their own profile on the platform. Conversations are stored in the user’s profile and can be continued later. The content of the conversations is visible only to the user.

According to Elina Wallin, Service Manager at the Employment and Growth Services of the City of Tampere, the new service has been well received. Nearly 500 users have already logged in to the platform.

– From the perspective of an aspiring entrepreneur, the most important thing is that the right information and support are available when needed. A digital service helps with the business plan and allows you to advance your plans at your own pace. At the same time, aspiring entrepreneurs learn to make use of digital tools, which are becoming an increasingly important part of modern entrepreneurship. If needed, personal expert support is also available alongside the digital service. This allows aspiring entrepreneurs to focus on launching their business, finding customers, and growing their company, says Wallin.

The service develops according to users’ needs

The service is continuously developed based on users’ needs. All feedback is carefully reviewed and utilized in the development work.

A new calculation tool will soon be added to the service to help new entrepreneurs plan the profitability of their business.