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Multilingual info Mainio

Mainio provides information and guidance services in Ukrainian language on Mondays and Thursdays 10 - 15.45 without appointment and on Wednesdays 10 - 12 and 13 - 16 by appointment (040 860 1560). Mainio’s address is Rautatienkatu 10 (1st floor) International House Tampere.


See also: Questions and answers on the Ukraine situation


В Майніо ви можете отримати інформацію українською мовою в понеділок та четвер з 10-15.45 без попереднього запису, а в середу з 10-12 та 13-16 External linkза записом . Адреса Майніо: Rautatienkatu 10 (1 пов.) International House Tampere.

Mainio’s Russian language Information and Guidance services are also available for Ukrainians:

Multilingual Info Mainio provides guidance in Russian language without pre-scheduled appointment on Mondays and Thursdays 10 - 12 and 13 - 16. Furthermore, guidance services for Ukrainians and the nationals of the nearby areas affected by the crisis will also be available by appointment on Wednesdays 10 - 12 and 13 - 16. To book an appointment, directly contact our service advisor at 040 163 2858.

Please note that our service advisor does not have any political, language-related or national affiliations: Mainio’s low-threshold information and guidance services provides guidance to all Russian-speaking customers. Mainio’s address is Rautatienkatu 10 (1st floor) International House Tampere.


Можно получить совет или консультацию нейтрально на русском языке, записавшись на прием по телефону 040 163 2858 (только Пирканмаа).

Multi-lingual information and guidance services of the City of Tampere take place at International House Tampere (Rautatienkatu 10, 1st floor). Customers are served in 13 different languages by advisors, all of whom also speak Finnish.

Services are available for all migrants who wish to seek information and advice in their own language in different topics of everyday life. At the Multilingual info Mainio, the customer can ask anything about living, working and studying in Tampere. Mainio's advisors can help in untangling Finnish documents or official correspondence, filling in different forms and applications, or making appointments by phone for example for a doctor. Any question or topic is welcome!
The service is free of charge.

Customers do not need to book an appointment in advance, but can come to us at any time during the language-specific service hours. Group visits or greeting calls to Mainio should be agreed upon in advance by emailing mainio(at)tampere.fi.

Team leader Kristina Kemi

Service Counselor Rizhna Khorshid Tel. 040 806 4229

Service Counselor Mani Maroufzadeh Tel. 040 801 6642

Initial assessment

One of Mainio's worker at the computer.

Have you recently moved to Finland? From Mainio you can receive information on various migrant services and request for an Initial Assessment.

The Initial Assessment will help migrants find suitable services and cope with the challenges of everyday life in the new country. In the Initial Assessment you will get information:

  • studying the Finnish language
  • employment
  • education and training
  • various integration services.

Mainio organizes free personal Initial Assessments for residents of Pirkanmaa, such as international students, employed internationals or stay-at-home-parents, who have lived in Finland for less than 3 years.

To receive more information or to check your eligibility for the Initial Assessment, please email us at mainio(at)tampere.fi and we will contact you as soon as possible.

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Service hours (walk-in-service) and contact information

Note!
- no service between 12 - 13
- phone calls may not be responded to during walk-in service hours
- all service advisors also speak Finnish

Arabic

Mon and Thu 10 - 15.45
Tel. 040 181 7937
Email Yasser.Rahman1(at)tampere.fi

Tue 9 - 15.30
Tel. 040 556 8955
Email ext-zehraa.al.mashkur(at)tampere.fi

Chinese

Tue 10 - 12 and 13 - 15.45, Fri 13 - 15.45
Tel. 040 587 3678
Email ext-Xue.Feng.Varjokallio(at)tampere.fi

English

Wednesdays: External linkBook an appointment
Tel. 040 801 6642
Email [email protected]

Persian, Dari, Kurdish-Sorani

Mon and Thu 10 - 15.45
Tel. 040 187 7926
Email sahand.barfi(at)tampere.fi

Russian

Mon and Thu 10 - 15.45
Tel. 040 163 2858
Email natalja.kuidunen-cvijic(at)tampere.fi

Somali

Mon and Thu 10 - 15.45
Tel. 040 187 8249
Email Burhan.Mohamed(at)tampere.fi

Spanish, French, Bulgarian

Tue 10 - 12 and 13 - 15.45, Fri 13 - 15.45
Tel. 045 7928 6405 and 040 806 2527
Email ext-Stella.Entcheva(at)tampere.fi

Thai, Lao

Tue 10 - 12
Tel. 040 588 5860
Email ext-Pannee.Jokinen(at)tampere.fi

Ukrainian

Mon and Thu 10 - 15.45 without appointment (walk-in)
Wednesdays 10 - 12 and 13 - 16 by an appointment
Tel. 040 860 1560
Email: liudmyla.salmi(at)tampere.fi

APP NEUVOO

You can download the app from the app store on Apple and Android.

You may also contact Mainio through our NEUVOO-App. Advice is offered in English, Arabic, Persian, Dari, Kurdish (Sorani), Somali and Russian.

You can download the app free of charge from the App store on Apple and Play store on Android.

Link to Infofinland.fi-pages

InfoFinland is a multi-language website providing vital information to people planning to move to Finland and to immigrants already living in the country.


The short address for this page is: www.tampere.fi/migrationinfocentre