The reform of healthcare, social welfare and rescue services

Dear Tampere or Orivesi resident, your healthcare and social welfare services will move from the responsibility of the City of Tampere to the wellbeing services county of Pirkanmaa as of the beginning of 2023.

The wellbeing services county of Pirkanmaa will begin operations on January 1, 2023. The healthcare, social welfare, and rescue services of Tampere and Orivesi residents will be moved over to the wellbeing services county of Pirkanmaa as of the beginning of next year. The healthcare services of the other municipalities in Pirkanmaa as well as the services of the hospital district will also be moved to the wellbeing services county.

As of the beginning of next year, the City of Tampere will no longer provide healthcare and social welfare services, the arrangement of which becomes a responsibility of the wellbeing services county. The rescue services of Pirkanmaa in charge of the entire Pirkanmaa will also belong to the wellbeing services county.

What does the change mean in practice?

The wellbeing services county of Pirkanmaa will take over the following services for example:

  • health centres and hospitals
  • emergency medical services, such as ambulances
  • dental clinic
  • oral healthcare
  • mental health and substance abuse treatment services
  • school and student healthcare
  • child health clinic
  • social services
  • child welfare
  • disability services
  • home care and housing services

What doesn't change?

The same service points will continue in the current premises and with the current personnel. You can, for example, visit the same health centre or child health clinic as before. The Wellbeing Services County may make changes to the services and service points at a later stage.

Your appointments and places in treatment queues will not change.

Referrals, as well as client and patient data will be preserved and transferred to the wellbeing services county.

Granted service vouchers and interpretation services will remain the same.

The Pirkanmaa Rescue Department is already functioning on a provincial scale, and there will be no changes in its services: pelastustoimi.fi/pirkanmaa

Always call the Medical Helpline Number 116 117 if you are thinking about going to the emergency department. In case of an emergency, call 112.

The mobile phone numbers of the employees and the telephone numbers of the Tampere University Hospital (TAYS) will not change.

What will change?

The numbers of the Healthcare and Social Welfare Services of Tampere and Orivesi beginning with 03 will change in the beginning of the year, but the calls will be automatically redirected to the correct number until 30 April 2023.

Email addresses will change:
- The email addresses of the Wellbeing Services County will end with @pirha.fi.

The websites will change:
- Information about the Healthcare and Social Welfare Services for residents of Tampere or Orivesi will not be on the Tampere.fi website, but on the website of the Wellbeing Services County at pirha.fi. Information concerning Tays services will also be available on these webpages.

The criteria for access to treatment, all compensations and reimbursements as well as client fees will be identical from 1 January 2023 throughout Pirkanmaa. The dates of payment of compensations and reimbursements may change. Some clients' benefits and client fees will change slightly.

If you want to receive client fee invoices through your online bank, you must sign a new e-invoice agreement with the Wellbeing Services County in your online bank.

If you use online services, you will need to fill in the consent form for using online services again.

The wellbeing services county of Pirkanmaa will operate in the entirety of the region

The Pirkanmaa wellbeing services county will cover the healthcare and social welfare services, the rescue and fire services, and the hospital district services in Pirkanmaa as of 1 January 2023.

The wellbeing services county of Pirkanmaa will comprise 23 municipalities: Akaa, Hämeenkyrö, Ikaalinen, Juupajoki, Kangasala, Kihniö, Kuhmoinen, Lempäälä, Mänttä-Vilppula, Nokia, Orivesi, Parkano, Pirkkala, Punkalaidun, Pälkäne, Ruovesi, Sastamala, Tampere, Urjala, Valkeakoski, Vesilahti, Virrat, and Ylöjärvi.

  • The wellbeing services county will arrange services for over 520,000 Pirkanmaa residents.
  • Over 19,000 staff from municipalities and from the hospital district will move to serve under the wellbeing services county.
  • A regional council will be the highest decision-making organ in the wellbeing services county. There will be 79 regional councillors in Pirkanmaa.

The healthcare and social welfare services of Pirkanmaa will be developed in the “Future Health and Social Services Centre in Pirkanmaa” project. A network-like multidisciplinary health and social services centre will be created in the wellbeing services county to replace the current healthcare and wellbeing centres. The transition to this new type of a health and social services will take place on a phase-by-phase basis.

The reform improves basic services

The reform of healthcare, social welfare and rescue services is one of the most significant administrative reforms in Finnish history. The wellbeing services county is tasked with promoting the health and wellbeing of its residents. Cooperation will take place with municipalities and organizations.

The reform aims among others at

  • ensuring equal healthcare, social welfare and rescue services of high quality
  • ensuring availability of skilled workforce
  • restraining increase in costs
  • reduce wellbeing and health differences between citizens
  • improving the safety, availability, and accessibility of services as well as
  • answering to the challenges of ageing and the decline in birth rates.

For more on nation-level preparations, please go to soteuudistus.fi.

The reform in Tampere

Updated 8.12.2022