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Social and health services

Freedom of choice pilot

Health care counselling

Information and advice: tel. 03 10023, every day 7 - 22. You can receive guidance in case of acute illnesses. You may ask the nurse for instructions for treating the illness. The nurse will also make an appointment with your doctor or nurse when needed.


Information about the social services and benefits

The Counselling Point of social services provides advice both on phone and at the Counseling Point:

Counselling Point of social services
Tel. 03 5657 0200 Mon - Fri 9 - 14
opening hours Mon - Fri 9 - 14


Immigrant services

Multi-lingual information and guidance in 16 different languages:

Photo: Migration Info Centre

Social welfare and patient ombudsmen

You can contact social welfare and patient ombudsmen for example when you need help to make an objection or a complaint.