Basic income support will be transferred from the City of Tampere to Kela as of the beginning of 2017
The tasks of granting and paying basic income support will be transferred to Kela from the municipalities as of 1 January 2017. Written income support applications can be submitted to the City of Tampere until the end of 2016. Electronic applications can be submitted to the City of Tampere until 11 December 2016.
Applications for income support for January 2017 must be submitted to Kela.
Should a customer receive a decision by the City of Tampere pertaining to income support that extends to 2017 at the end of 2016, the income support will be paid as per the decision for the period indicated in the decision. No new decision by Kela has to be applied for at the beginning of the new year.
You should keep the most recent decision received from the city. You will need it when applying for basic income support from Kela for the first time.
After the reform, a municipality can grant supplementary and preventive income support for special expenses not covered by the basic income support. Until further notice, applications for this supplementary and preventive type of income support shall be submitted to the City of Tampere on a paper form.
The Counselling services of the City of Tampere’s social services will be centralised at the Sarvis Social Services Centre (Hatanpäänkatu 3 J). The operations of the Counselling Point of social services located at the facilities on Aleksis Kiven katu Street will come to an end on Friday 9 December 2016.
At the Sarvis Social Services Centre, social service counselling will be offered until the end of the year, 12–30 December 2016 on the second floor. You can contact the Counselling services also by telephone on +358 (0)3 5657 0200.
From 2 January 2017, a new service point for the evaluation of service needs and customer counselling services will open at Sarvis, on the ground floor, offering service needs evaluation for new customers, counselling and information in connection with social services, and help in finding the right service to contact.
Customers who have received income support before:
a written application to the mailbox at Sarvis or mail it to the
City of Tampere
Toimeentulotuen palvelut/Toimeentulotuen yksikkö
Hatanpäänkatu 3 F, 33900 Tampere
Counselling: tel. +358 (0)3 5657 0005, Mon - Fri, 12 noon to 2 pm.