Service points at the Frenckell premises
You're warmly welcome to visit us at the Frenckell service points, located right in the city centre at Frenckellinaukio 2 B, next to the Central Square.
The Frenckell service points provide advice and guidance on using the services of the City of Tampere and the surrounding region. You can visit the Tampere service point, the Registry office of the City of Tampere, Nysse customer service, and cash services without an appointment.
Tampere service point
The Tampere service point provides general advice and guidance on the services of the City of Tampere. You can ask for advice on how to use online services, such as applying for a daycare place, a parking permit, or a boat berth. If you wish, you can also get help with using the client computers or the touchscreen available at the service point.
Tampere service point
Registry office of the City of Tampere
The registry office receives and registers all cases and documents leading to administrative decisions and provides information on pending cases.
The city's official notices and announcements are available on the physical or electronic notice board.
Registry office of the City of Tampere
Nysse customer service
Nysse customer service will assist you when you need help using public transport services in the Tampere region. Nysse provides public transport services in Tampere, Kangasala, Lempäälä, Nokia, Orivesi, Pirkkala, Vesilahti, and Ylöjärvi. From customer service, you can buy tickets and get guidance on using buses and trams in the Nysse area.
Nysse customer service
Cash services
The City of Tampere's cash services can be used to pay city bills, such as daycare, afternoon club, land rent, premises rent, boat mooring fees, and other invoices. Bills from the welfare area can be paid at the cash services of the Wellbeing Services County of Pirkanmaa. Cash services are available on weekdays from 9:00 a.m. to 4:00 p.m. (closed from 12:30 p.m. to 1:00 p.m.).