International House Tampere Integration services
Our task is to receive quota refugees and individuals granted residence permits on the basis of international protection. We promote the early-stage integration of our clients by supporting them in managing everyday tasks and interacting with authorities, providing outreach assistance when necessary.
Clients of the International House Tampere Integration Services
The clients of International House Tampere Integration services are both adults and children whose municipality of residence is Tampere. The clients may come to Tampere as, for example, quota refugees, in need of urgent resettlement, or based on the family ties of a refugee. Those who have independently moved to Tampere from another municipality or reception centre during their integration period and who have come to Finland as quota refugees or received their residence permit because of international protection are also clients of International House Tampere Integration Services.
Customer-Oriented Civic Orientation Pilots
The City of Tampere is implementing the Customer-Oriented Civic Orientation Pilots project with co-funding from the European Union. The project is funded by the European Union’s Asylum, Migration and Integration Fund (AMIF) as part of the EU programme period 2021–2027. The project supports legal migration and integration and strengthens early-stage integration services. The project is implemented in cooperation with International House Tampere and Startup Refugees. Phoenix ry (Startup Refugees) acts as a project partner with its own co-financing contribution and participates in the development and piloting of the project activities.
The project is based within the initial integration services team at International House Tampere, where it reinforces the City’s statutory civic orientation and develops its implementation methods. Civic orientation is a key element of early-stage integration services. Its purpose is to provide people who have moved to Finland with clear and timely information about Finnish society, services, rights, and responsibilities. Civic orientation increases participation and strengthens understanding of the new society and how it functions.
The aim of the project is to develop and pilot three customer-oriented and flexible civic orientation models that better respond to the diverse needs and life situations of different target groups. The development work is based on identified challenges such as the heterogeneity of client groups, small participant numbers within specific language groups, and the needs of integration clients requiring special support.
The pilot components of the project
The pilot components of the project include:
• Civic orientation with a focus on employment and education for people under temporary protection
• Functional small-group civic orientation for people who have migrated for humanitarian reasons
• Community-based and flexible civic orientation for those who are unable to participate in intensive courses due to work, studies, or entrepreneurship
The target group of the project consists of integration clients who have moved to Tampere. The group includes a broad and diverse range of foreign-language-speaking residents in different life situations.
A significant target group is Ukrainians under temporary protection, of whom approximately 350 are clients of International House Tampere. For them, a civic orientation model focusing particularly on employment, education, residence permit matters, and future planning is being developed. In addition, the target group includes people who have migrated for humanitarian reasons, those with lower levels of education, and individuals with limited literacy skills who require more practical, slower-paced, and everyday skills-oriented support.
Through the project, integration clients are also reached who are unable to participate in traditional intensive civic orientation due to work, studies, or entrepreneurship.
As a result of the project, tested and documented civic orientation models, support processes, and materials will be integrated into the permanent operations of International House Tampere. This will ensure that the project outcomes continue to enhance the quality and effectiveness of integration services beyond the project period.
Further information:
Irina Viital
Project Manager
[email protected]
+358 40 679 8874
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We support internationals in settling to the area with services enhancing employment, entrepreneurship and integration.
