Ticket inspectors will start using body cameras in February

From the beginning of February, you may notice a body camera attached to the uniform of a ticket inspector. The camera will not always be on continuously, it will only be activated in exceptional situations. Routine ticket inspections will not be recorded. When the camera is switched on, it captures 30 seconds of footage prior to activation. Ticket inspectors will openly inform customers when recording begins.

– Body cameras bring transparency to situations and help ensure that inspections are carried out properly and safely, says Ticket inspector Merja Lahtinen.

If necessary, body camera footage can be used to request a police investigation request, for example, in cases where a customer’s personal details cannot be obtained in order to issue a penalty fare. Recordings can only be viewed for justified reasons, and their use, retention period, and data protection comply with current regulations.

Ticket inspection is an official duty

Ticket inspection is a statutory authority task. Ticket inspectors have the right to check the validity of a passenger’s ticket and, if necessary, issue a penalty fare.

Ticket inspectors also have a legal right to request a customer’s personal details. Age must always be verified when using a discounted ticket. Passengers can prove their age with an ID card or a photo they have taken of it.

The role of ticket inspectors is to ensure compliance with ticket purchase and usage obligations. They provide guidance and advice, for example, on ticket usage. They are not security officers.