Immigrant advice centre

Multi-lingual information and guidance services of the City of Tampere take place as of September 2011 in the new premises at Tuomiokirkonkatu 12, opposite of the Tampere Cathedral. Customers are served in 19 different languages by 10 advisors, all of whom speak also Finnish.

The services are available for all immigrants who wish to seek information and advice in their own language in different topics of everyday life. At the Advice Centre, the customer can ask anything about living, working and studying in Tampere.

The advisors can help in untangling Finnish documents or correspondence, filling in different forms and applications, or making appointments by phone for example for a doctor. Any question or topic is welcome!

Upon request, the advisor may join customers for separate visits to run necessary errands in town. These appointments are agreed on with the advisor.

Customers do not need to inform their visits in advance, feel free to visit us any time. Groups and other visitations to the Advice Center with an advance notice!

Life in Finland infosessions (pdf, 30 KB)

Timetables:

Reception Hours in Spring 2012

Monday
9:30 - 11.30 Arabic, Kurdish
10:30 - 12:30 Russian
12:00 - 16:30 Bulgarian, French, Spanish
13:00 - 16:00 Persian, Kurdish

Tuesday
10:00 - 12:00 Guidance on Finnish language courses
12:00 - 14:00 Russian
14:00 - 16:00 Arabic, Kurdish
14:30 - 16:30 Estonia

Thursday
9:00 - 12:00 Chinese
9:00 - 11:00 Thai
11:30 - 14:30 Dari, Pashto, Urdu, Hindi
12:30 - 14:30 English
15:00 - 17:00 Somali
15:00 - 17:00 Russian

All advisors speak also Finnish.
The advisors can be contacted by phone or visited at the above-mentioned times at the Advice Centre.

The service is free of charge.