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Family and social services
Assistance of a family worker
Cared-for person’s benefit
Children's day care
Child protection
Clients' rights
Counselling Point of social services
Immigrant services
Family counselling
Income support
Mediation and conciliation services
Paternity, child's custody and maintenance
Social stand-by services
Social work at the social welfare offices
Services for the disabled
Services for the elderly
Substance abuse care

Family and social services

Valokuva: Perhe- ja sosiaalipalvelut auttavat tamperelaisia eri elämänvaiheissa.

*Contact information:

Department of Social Services and Health Care
Switchboard 03 565 713
Mon - Fri 8.30 - 15.45
E-mail addresses of the personnel are of the format firstname.lastname@tampere.fi.

*Information about the social services and benefits:

Number for counselling: 03 5657 0200

Service Point for clients’ counselling is situated in Kela building
Aleksis Kiven katu 18

Mon - Thur at 9 - 12 and at 13 - 15
Fri at 9 - 12 and at 13 - 14

» Counselling Point of social services

Family and social services organized by the City of Tampere are intended for Tampere residents only. Thus, obtaining services requires one’s registration in the city’s population data office.

The welfare services are based on various legal Acts. Most services are subject to judgement, which allows the local authorities to decide independently on budgetary appropriation. Concerning certain services, residents of a municipality have the subjective right to them and local authorities have to ensure their availability.

Welfare services are aimed at supporting local residents as early as possible in various problematic life situations such as economic difficulties, child protection issues and substance abuse.

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The Social Insurance Institution of Finland, Kela, is in charge of several social benefits such as sickness insurance, unemployment insurance and basic pension insurance.

» Kela (The Social Insurance Institution of Finland )
www.kela.fi/web/en

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