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Our customer service is closed for the time being. We serve by e-mail and telephone as well as through the Online-service.

Via Online-service you can check information about your own connection, water use and invoicing in real-time.

Tampere Water

General information

Tampere Water is responsible for the supply, treatment and distribution of clean water; the construction and maintenance of networks; the conveyance of wastewater, rainwater and meltwater; the maintenance of the sewer system; and the treatment of wastewater. Its operations are regulated by permits, laws and statutory provisions.

More than 250,000 people live within Tampere Water’s operating area. Tampere Water serves as a municipal corporation, managed by a CEO. Its operations are managed and steered by a management group that consists of the heads of units in addition to the CEO. An organisation of 150 people is responsible for its operating activities.

Tampere Water’s costs are covered by collecting water and wastewater fees from users.

Its annual production of tap water is nearly 20 million cubic metres, of which 70 per cent is surface water and 30 per cent is groundwater. Tampere Water has four surface water treatment plants, one of which serves as a standby plant. In addition, it has five groundwater intake plants. It treats more than 30 million cubic metres of water in four purification plants.

Environmental protection is an important part of its operations. Its environmental and quality management systems are certified in accordance with the ISO 14001 and ISO 9001 standards.

The history of Tampere Water

Tampereen Vesi Liikelaitos, Viinikankatu 42 A, 33800 Tampere, puh. 03 565 611 (vaihde)

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