The oral health care clinics in Tampere and Orivesi will only treat patients requiring urgent and on-call dental treatment in order to ensure the safety of patients and staff. Non-urgent treatment is disrupted for the duration of the coronavirus situation.
The urgency of a patient’s treatment is evaluated on an individual basis.
If you have a scheduled appointment for a dental check-up or non-urgent treatment, you do not have to call the dental clinic. The dental clinic will contact patients personally in order to cancel or postpone appointments and discuss further treatment.
Centralised appointment service, guidance and advice (e.g. children’s orthodontic treatment):
– tel. 03 5657 0100, Mon - Fri 8 a.m. - 5 p.m.
Urgent dental care appointments over the phone only:
A dental care pandemic reception has been opened in Tampere, where patients in the Tampere region requiring both urgent treatment and special arrangements due to the infection risk will be treated. The patients’ own municipality or private dentist will refer them to the clinic and an appointment is made on the basis of a consultation made by the dentists of the City of Tampere.
a missed appointment that has not been cancelled, all clients over 15
years of age will be charged a fee of 50,80 euros. The fee can be
charged if the appointment is not cancelled within 24 hours of the
scheduled appointment time.
Checking, rescheduling and cancelling appointments
If you are unable to keep your appointment, cancel or reschedule it at least 24 hours before the appointment:
through the online appointment service, using your Internet bank identifiers, or
by calling the centralised appointment service, tel. 03 5657 0100
On the Internet, you can check, cancel or reschedule your appointments and make the initial appointment to see a dental hygienist for an assessment of the need for treatment. You can also make an urgent appointment with a dentist.
If a guardian has made an agreement for handling matters related to a dependant with the City of Tampere, he or she may use the Internet service to manage the appointments of his or her children who are under 15 years old.
Urgent dental treatment
Emergency dental services for patients requiring immediate and urgent care:
Acuta emergency dentist’s service
Building K, entrance through the Acuta First Aid door