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If you suspect you have the coronavirus

What you should do if you suspect you have contracted the coronavirus?

A) Contact the health care services, if you have respiratory infection symptoms, such as fever, cough, shortness of breath
AND (one of the following)
- you have, within 14 days after the start of the symptoms spent time abroad OR
- you have, within 14 days after the start of the symptoms have been in close contact with a laboratory-confirmed coronavirus victim OR
- you work with patients in social and health services

• Call the health care counselling service on 03 10023 or +358 3 5657 0023 (every day from 7 a.m. to 10 p.m.) or your own health centre or the corona counselling service phone at Tampere University Hospital: 03 311 65333 (open every day 24 hours).

B) If you only have mild respiratory symptoms and you are in good general health, you do not need to contact health services.

• Treat the symptoms with home remedies. Stay at home for as long as you have symptoms and one asymptomatic day.
• You can also assess your need for treatment by filling in the symptom assessment form in the Omaolo service at External linkomaolo.fi . The service is available in Finnish and Swedish.

C) If your situation gets worse and you need medical help, contact the health care services by the phone.

• Call the health care counselling service on 03 10023 or 03 5657 0023 (every day from 7 a.m. to 10 p.m.) or your own health centre or occupational health care. People with hearing or speech impairments can send a text to the health care counselling service on 040 639 7700 (every day from 7 a.m. to 10 p.m.).
  
• Outside health services’ regular opening hours, please call the first aid unit Acuta through Tampere University Hospital’s telephone switchboard on 03 311 611. If necessary, you will be provided with instructions for seeking treatment over the phone. In case of emergency, call 112.
• A health care professional will assess your condition over the phone and refer you to follow-up examinations, if necessary.

The pandemic clinic - always call first

Patients with respiratory symptoms are treated at the pandemic clinic - always call first

A pandemic clinic currently operates in Tampere by appointment. It is only focused on treating patients with respiratory symptoms. Other urgent matters are handled at health centres as usual. Children are treated at the children’s emergency services at Tampere University Hospital or the pandemic clinic depending on the assessment of the need for treatment.

In order to reduce the risk of infection, you should only visit the pandemic clinic after booking an appointment by calling either your own health centre or the health care counselling service, tel. 03 10023 or 03 5657 0023 (every day from 7 a.m. to 10 p.m.). During other hours, please contact the first aid unit Acuta through Tampere University Hospital’s telephone switchboard, tel. 03 311 611.
It is extremely important that you do not visit the pandemic clinic without first booking an appointment and receiving instructions via telephone.

For general information on the coronavirus, please contact the national telephone advice line: 0295 535 535, Monday to Friday from 8 a.m. to 9 p.m., Saturdays from 9 a.m. to 3 p.m.

You can find up-to-date information on the National Institute for Health and Welfare’s website:

Information in different languages

Instructions on Coronavirus (COVID-19)

Listen the same instructions:

Impacts of the epidemic on services

General information how the coronavirus impacts the City of Tampere’s services:

Immigrant services:

The City of Tampere's Immigrant Services are operating remotely: online, by phone and/or emails.

Home care services:

School healthcare: