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Migration Info Centre

Mainio operates remotely

Due to the coronavirus epidemic we are operating remotely. Mainio provides advice via telephone, email or through “Neuvoo" application. The premises at Rautatienkatu are temporarily closed.

Changes in Immigrant services due to the Coronavirus situation (pdf)

Mainio serves throughout the summer

Mainio is open, and help is available in Finnish and English throughout the summer. The advisors in different languages ​​are on holiday as follows:

- Arabic: from 6 to 24 July

- English, Nepali, Hindi: from 20 to 24 July

- Spanish, French, Bulgarian: from 27 May to 3 June

- Chinese: from 6 to 17 July

- Persian, Dari, Kurdish: from 10 August to 11 September

- Portuguese: from 6 to 17 July

- Somali: from 10 to 28 August

- Thai: from 15 to 26 June

- Russia: from 27 July to 7 August

Kuva: Mainion logo.
Migration Info Centre Mainio
Tel. 040 806 4229: English, Nepali, Hindi
Tel. 040 187 8249: Somali
Tel. 040 181 7937: Arabic
Tel. 040 187 7926: Persian, Dari, Kurdish
Tel. 045 641 0044: Portuguese
Tel. 040 587 3678: Chinese
Tel. 040 588 5860: Thai, Lao
Tel. 040 806 2527: Spanish, French, Bulgarian
Tel. 040 806 2526: Russian

Calling hours: Mon - Fri 10 - 15.45


Multi-lingual information and guidance services of the City of Tampere take place near the railway station. Customers are served in 16 different languages by advisors, all of whom also speak Finnish.

Services are available for all immigrants who wish to seek information and advice in their own language in different topics of everyday life. At the Info Centre, the customer can ask anything about living, working and studying in Tampere. Mainio's advisors can help in untangling Finnish documents or official correspondence, filling in different forms and applications, or making appointments by phone for example for a doctor. Any question or topic is welcome!

Upon request, Mainio's advisor may accompany a customer on separate visits to run necessary errands in town. These appointments are agreed on before hand with the advisor.

Customers do not need to inform about their visits in advance, but can come to us at any time. Group visits or greeting calls to the Info Centre should be agreed upon in advance!

InfoFinland

InfoFinland is a multi-language website providing vital information to people planning to move to Finland and to immigrants already living in the country.

See also

APP NEUVOO

You can download the app from the app store on Apple and Android.

Get in contact with us through our NEUVOO-App. Advice is offered in English, Arabic, Persian, Dari, Sorani, Somali and Russian from Monday to Friday between 10 and 16 (depending on advisor's availability).

You can download the app free of charge from the App store on Apple and Play store on Android.

Reception hours

The advisors can be contacted by phone. The service is free of charge.

Desk 1
Tel. 040 806 4822 and
040 806 4229
Monday English, Nepali, Hindi 10- 12 and 13 - 15.45
Tuesday English, Nepali, Hindi 10- 12 and 13 - 15.45
Wednesday by booking an appointment
Thursday Thai, Lao 10 - 12
Chinese 12 - 16
Friday by booking an appointment 10 - 12
English 10 - 12
Desk 2
Tel. 040 806 2526 and
040 181 7937
Monday Arabic 10 - 12 and 13 - 15.45
Tuesday Russian 10 - 12 and 13 - 15.45
Wednesday by booking an appointment
Thursday Arabic 10 - 12 and 13 - 15.45
Friday by booking an appointment 10 - 12
Russian 13 - 15.45
Desk 3
Tel. 040 806 2527 and
040 187 8249
Monday Somali 10 - 12 and 13 - 15.45
Tuesday Spanish, French, Bulgarian 10 - 12 and 13 - 15.45
Wednesday by booking an appointment
Thursday Somali 10 - 12 and 13 - 15.45
Friday by booking an appointment 10 - 12
Spanish, French, Bulgarian 10 - 12
Desk 4
Tel. 040 806 4822 and
040 187 7926
Monday Persian, Dari, Kurdish 10 - 12 and 13 - 15.45
Tuesday Portuguese 10 - 12
Wednesday by booking an appoinment
Thursday Persian, Dari, Kurdish 10 - 12 and 13 - 15.45
Friday
by booking an appoinment

The short address for this page is: www.tampere.fi/migrationinfocentre