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Summer breaks of social and health services

During the summer holidays, some of the social and health services are closed or have reduced activities or only emergency services.

Health care counselling gives guidance and instructions in case of acute illnesses every day 7 - 22 also in summertime. When a person living in Tampere falls ill, he/she should call health care counselling at 03 10023 or 03 5657 0023. Health care counselling nurses provide treatment instructions and guide the patient to the correct health care facility.

Counselling Point of social services is open throughout the summer. Number for counselling: 03 5657 0200, Monday - Friday 9 - 15. The Counselling Point at the address Hatanpäänkatu 3 J is open Monday and Thursday 9 - 15, Tuesday, Wednesday and Friday 9 - 14.

Health counselling by the telephone.

Health centres

The health centres of Hatanpää, Hervanta, Kaukajärvi, Lielahti, Linnainmaa, Tammelakeskus and Tipotie are open throughout the summer. The health centres are open Mon - Thu 8 - 16, Fri and days before public holidays 8 - 15.
The health centre of Kämmenniemi is closed from 29 June to 2 August. During that time patients will be directed for treatment at the open city health centres.

The outsourced health clinics Mehiläinen Oma Lääkärisi keskusta and Hervanta and Oma Lääkärisi Tesoma serve throughout the summer.

You can pre-book appointments for health centre nurses also during the summer closure. Nurses assess the required treatment, if any, and attend to minor injuries and illnesses. They can also write certificates for short sick leaves and provide treatment instructions.

Mental health and abuse services

The Ensio early access service is a walk-in clinic: it can be accessed by any Tampere or Orivesi residents who require mental health or abuse services. The Ensio early access service is open during the morning from Monday to Friday at 8.15 - 11 and can be accessed by patients without a referral or appointment. Contacts concerning underage persons (13 - 17 years old) should be taken by calling the phone number 040 639 7780 (Mon - Fri 8.15 - 15).

In acute mental distress, please contact the Acute psychiatric clinic.

Psychiatric and substance abuse centre and the psychiatric units of Sarvis and Tipotie operate throughout the summer.

Dental clinics

Due to the coronavirus pandemic, oral health care appointments have been cancelled. Dental care is opened in stages by inviting clients to receptions, e.g. orthodontic treatment for children have begun.

The need for treatment is assessed on the phone and the customers are placed in a treatment queue according to the urgency.

Centralised appointment service:
– tel. 03 5657 0100, Mon - Fri 8 a.m. - 5 p.m.

Urgent dental care appointments:
- tel. 03 5657 0111, Mon - Fri 8 a.m. - 5 p.m. and
- tel. 03 10023 or 03 5657 0023, weeknights 5 p.m. - 9 p.m., weekends and mid-week holidays 8 a.m. - 9 p.m.

Other health services

Family Planning Clinic is closed from 20 July to 3 August and also 7 August and from 13 to 14 August.

All maternity and child welfare clinics are open throughout the summer. You can get more detailed information about the openin hours from your own clinic. If the nurse is on holiday, the telephone call is redirected to another nurse or the answering machine will tell you to which number you can call.

Student health care works in a reduced manner from 29 of June to 31 of July. If you need an appointment during this time, please contact the nurse by phone 040 806 2454 Monday to Friday 9 - 12.

Social services

Counselling Point of social services is open throughout the summer. Number for counselling: 03 5657 0200, Monday - Friday 9 - 15. The Counselling Point at the address Hatanpäänkatu 3 J is open Monday and Thursday 9 - 15, Tuesday, Wednesday and Friday 9 - 14.

Day centres and service centres for the elderly are closed for the time being due to the coronavirus epidemic.

Family Centre Nopea operates throughout the summer: you can call the number 040 800 4735 or send a message, the email address is nopea(at)tampere.fi.

Family counselling services are not available from 6 to 19 July.

Family Law Services (child welfare officers) are closed from 13 to 26 July. Even so you can call and arrange an appointment throughout the summer: tel. 040 660 1583, Monday, Tuesday, Thursday and Friday 9 - 11. Supervised visitations are not arranged from 1 to 31 July.

Migration Info Centre Mainio is open, and help is available in Finnish and English throughout the summer. The advisors in different languages ​​are on holiday as follows:
Arabic: from 6 to 24 July
English, Nepali, Hindi: from 20 to 24 July
Spanish, French, Bulgarian: from 27 May to 3 June
Chinese: from 6 to 17 July
Persian, Dari, Kurdish: from 10 August to 11 September
Portuguese: from 6 to 17 July
Somali: from 10 to 28 August
Thai: from 15 to 26 June
Russia: from 27 July to 7 August

Patient and social welfare ombudsman

Patient ombudsman's services are not available from 13 to 24 July.

Social welfare ombudsman's services are not available from 31 July to 7 August.