Tel. 040 806 2527
Multi-lingual information and guidance services of the City of Tampere take place at Tuomiokirkonkatu 12, opposite of the Tampere Cathedral. Customers are served in 14 different languages by advisors, all of whom speak also Finnish.
The services are available for all immigrants who wish to seek information and advice in their own language in different topics of everyday life. At the Info Centre, the customer can ask anything about living, working and studying in Tampere. The advisors can help in untangling Finnish documents or correspondence, filling in different forms and applications, or making appointments by phone for example for a doctor. Any question or topic is welcome!
Upon request, the advisor may join customers for separate visits to run necessary errands in town. These appointments are agreed on with the advisor.
Customers do not need to inform their visits in advance, feel free to visit us any time. Groups and other visitations to the Info Center with an advance notice!
The Migration Info Centre’s advisory services are available on videochat as well. Using videochat you can ask about the same things as you would face to face with an advisor.
Through our videochat service you can text chat or video chat with our advisors. In video chat you can share your screen or browser activity as well as fill in forms with the help of an advisor.
Our videochat service is available in 7 languages. That is Finnish, English, Chinese, Russian, Arabic, Persian and Somali. Each language has its own service time.
For more information about videochat check the Mainio videochat for your language:
|Service desk 1||Tel 040 806 2526|
|Monday|| Persian, Dari, Kurdish
||10.30 - 16.30|
|12 - 16|
12 - 16
|10 - 12|
12 - 14
|13 - 15|
15 - 17
||10 - 14 |
|Service desk 2||Tel 040 806 2527|
|Monday||English, Spanish, Finnish
||10.30 - 16.30
||10 - 15|
||10 - 13
||10 - 17
||English, Finnish, Swedish
||11 - 13
|Service desk 3
||Tel 040 806 4822|
|10 - 12
10 - 15
Persian, Dari, Kurdish
|10 - 12
10 - 14
|Thursday||Persian, Dari, Kurdish
||13 - 16
The advisors can be contacted by phone or visited at the above-mentioned times at the Info Centre. The service is free of charge.
The short address for this page is: www.tampere.fi/migrationinfocentre