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Protect yourself and others

Everyone can slow down the spread of coronavirus with their own actions. Avoid crowds and maintain at least a 1-metre distance from other people. You can also reduce your own and your family members’ infection risk by maintaining good hand hygiene and following the coughing etiquette: External linkInstructions: Hand washing and coughing

Please notice that it is forbidden for a person with respiratory infection symptoms or a person who has returned from a trip from abroad within two weeks or a person ordered under quarantine or isolation to arrive to his/her appointment. The travel restrictions concerning international travelling do not apply if at the time of arrival a person is returning to Finland from a country, that is not listed as the country under border control and External linktravel restriction by the Finnish Government.

If you suspect coronavirus infection, follow these steps

Symptoms of a coronavirus may include, for example, cough, runny nose, sore throat, fever, headache, shortness of breath, diarrhea, or loss of sense of smell and taste. If you have one or more of these symptoms, contact the health services by calling:

  • Call occupational health care, the health care counselling service on 03 10023 or +358 3 5657 0023 (every day from 7 a.m. to 10 p.m.), your own health centre or student health care
  • Outside health services’ regular opening hours, please call the corona counselling service phone at Tampere University Hospital: 03 3116 5333 (open every day 24 hours).
  • You will be provided with instructions for seeking treatment over the phone.

You can assess your need for treatment by filling in the symptom assessment form in the Omaolo service at External linkOmaolo: COVID-19 symptom check-up service . The service is available in English and also in Finnish and Swedish.

Please note! If you have respiratory symptoms, do not go directly to a health centre or emergency service but always call first.

If your coronavirus disease has been confirmed, you will be prescribed isolation. Follow the instructions exactly. You can be isolated in your home, in which case there should only be people from the same household, no visitors. If you feel unwell, call the telephone number provided with the isolation instructions. The duration of isolation is at least 7 days, but always at least throughout the symptomatic period and 1 - 2 asymptomatic days. Isolation must not be stopped by yourself, but it is always stopped by infectious disease professionals.

For general information on the coronavirus, please contact the national telephone advice line: 0295 535 535, Monday to Friday from 8 a.m. to 9 p.m., Saturdays from 9 a.m. to 3 p.m.

You can find up-to-date information on the National Institute for Health and Welfare’s (THL) website:

Face masks

The Finnish Institute for Health and Welfare (THL) has issued a recommendation that urges citizens to use face masks to protect other people. It is recommended to wear a face mask for instance when you use public transport or when you are on your way to take a coronavirus test.

The responsibility to purchase masks falls mainly on residents themselves. Low-income residents of Tampere can collect free face masks for instance from the following distribution points:

The pandemic clinic - always call first

A pandemic clinic currently operates in Tampere by appointment. It is only focused on treating patients with respiratory symptoms. Other urgent matters are handled at health centres as usual. Children are treated at the children’s emergency services at Tampere University Hospital or the pandemic clinic depending on the assessment of the need for treatment.

In order to reduce the risk of infection, you should only visit the pandemic clinic after booking an appointment by calling either your own health centre or the health care counselling service, tel. 03 10023 or 03 5657 0023 (every day from 7 a.m. to 10 p.m.). During other hours, please contact the first aid unit Acuta through Tampere University Hospital’s telephone switchboard, tel. 03 311 611.
It is extremely important that you do not visit the pandemic clinic without first booking an appointment and receiving instructions via telephone.

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