The nurse greets a client with a smile.

Student health care

Who is entitled to student health care services?

You can use student health care services in Tampere

  • if you study at a secondary vocational school or upper secondary school in Tampere for at least two months, or 
  • if you are in preparatory training for vocational/upper secondary studies (TUVA) or in preparatory education for work and independent living (TELMA).

The services are also available under certain conditions to exchange students in higher education. If you are an exchange student at a university of applied sciences or university, check our page about health care services for exchange students.

In addition to student health care services, you can use the health care services provided by your municipality of residence.

When can you contact student health care?

You can contact us whenever there is something on your mind. You can come to us when you have questions about mental health and substance abuse or sexual health and contraception, for example.

Our services include periodic health check-ups, health counselling and primary health care services and referrals to further treatment. You will have access to public health nurses, doctors and nutritional therapists. A public health nurse will first assess your need for treatment and, if necessary, book an appointment for you. Doctor’s appointments are also booked through a public health nurse.

How can you contact student health care?

You can contact student health care in different ways. You can fill the contact form in Finnish or in English. You will be contacted by phone or text message within three working days.

You can call student health care and ask for advice or book an appointment for a public health nurse or doctor. You can find the appointment and guidance phone numbers of your educational institution by selecting the institution and then the local provider. 

You can fill the contact form (Opiskeluterveydenhuollon sähköinen yhteydenottolomake) in Finnish or in English.

Contact information

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Cancelling an appointment

You can change or cancel an appointment by calling your care team number or by calling the public health nurse at your educational institution. You can also cancel a booked appointment by sending a text message to 0400 267 715. The message must include your name, date of birth and the appointment you are cancelling.

Online booking for student health care

You can book non-urgent appointments for a public health nurse online. These appointments can for example concern mental health, contraception, vaccinations or, at the suggestion of a public health nurse, a health check-up. The service is only available in Finnish.

Online booking (Finnish language website)

Student health care contact form

You can use the electronic contact form to request a public health nurse to contact you for a non-urgent matter. You will be contacted within three working days.

Chat

The chat service is available for general guidance and advice. You cannot book or cancel appointments in the chat.

Omaolo online service

In the Omaolo online service, you can find several symptom assessments. You can use the service by using e-identification with your online banking ID or a mobile certificate, and you can send the results of the symptom check-up to a student health care professional for assessment.

Fees for health centres

Services by public health nurses and psychiatric nurses are free of charge. Doctor’s appointments for people over 18 years old are subject to a fee in accordance with the Act on Client Charges in Healthcare and Social Welfare. The fee is EUR 20,90 per first three doctor's appointments a year.

Please note! Persons aged 18 and over will be charged a fee of EUR 51,50 for not arriving at a booked appointment that has not been cancelled. The fee is charged if the appointment is not cancelled at least 24 hours before.

Fees for health centres

Tuberculosis screening

Finland conducts tuberculosis screening. If you come from a country categorised in a risk group where the occurrence of tuberculosis is high, you may have the disease and infect those around you without knowing. In this way tuberculosis can be detected in time, and its spread can be prevented. Diagnosis of possible tuberculosis does not affect the right to study or stay in the country.

Oral health

Tampere student health care does not have its own oral health care unit. In matters related to oral and dental care, contact the oral health care of the City of Tampere directly. When you are covered by the student health care organised by the City of Tampere, you have the right to one oral health check-up during your studies. The purpose of the examination is to find out your need for oral health guidance and services. The oral health check-up is subject to a fee.

Emergency services and first aid

Student health care does not provide emergency services. Treatment for accidents is also not part of student health care. Read more about urgent care and emergency services

Always call 112 in urgent emergency situations, such as in case of a sudden attack of illness, or if someone’s life is in danger.

Updated 4.10.2022