The freedom of choice pilot in health centre services ends on 30 September – customers can select a new health centre until 15 September
The freedom of choice pilot in health centre services in Tampere ends in September. Customers participating in the pilot can continue using the health centre services of their chosen private service provider until 30 September 2019. When the pilot ends, the customers will be transferred back to a city health centre or an outsourced health centre starting from 1 October 2019.
Customers participating in the pilot can select a new health centre for themselves until 15 September 2019. You will be transferred to the new health centre at the beginning of the following calendar month, which means that if you want to continue using the services of your chosen private health centre until the pilot ends on 30 September, you should wait until September 1–15th to select a new health centre.
You can select a health centre electronically in the city’s information system, by calling the health care counselling service (03 10023) or by visiting Kaukajärvi, Linnainmaa or Tammelakeskus health centre. Parents can change health centres on behalf of their children under 16.
You do not have to choose your new health centre yourself. If you do not make a choice by 15 September 2019, you will automatically be transferred to the health centre determined by your home address starting from 1 October 2019. You can check your health centre from External link (Page only in Finnish) at www.tampere.fi/terveysasemahaku or by calling the health care counselling service at 03 10023.
After the freedom of choice pilot ends, customers who participated in it will be subject to the same rules as all other residents of Tampere. For instance, the pilot allowed you to change health centres every three months, but after the pilot it is only possible to change it after a year has passed since the last change.
Customers participating in the pilot will be informed about the ending of the pilot via a letter in the mail in early June.
Approximately 3,000 residents participating in the pilot that started in spring 2017 changed their health centre in Tampere. In Tampere, the pilot was restricted to postal code areas 33530 and 33710, which have approximately 22,700 residents.
Photos Opa Latvala