Social stand-by services

Social stand-by service provides urgently needed help in child protection and family crisis, while offering advice to intoxicant abusers and a shelter for adolescents to sober up during weekends.

Stand-by
Tuesday to Friday 8 - 11
Monday to Thursday 15 - 24
Friday 15 to Monday 11 (24 h)
Tel. (03) 5657 7327, 0500 625 990

Sobering up shelter for adolescents
Friday to Saturday 20 - 08 and
Saturday to Sunday 20 - 08
Tel. (03) 5657 7325

It is possible for anyone to seek help and guidance in Social stand-by service, for example in a situation of marital violence. The social workers make home visits if necessary.

Various authorities also guide clients to Social stand-by service. For instance, the police send to there all underage juveniles arrested for drug abuse offences, minor theft, vandalism or alcohol intoxication.

In Social stand-by service all first-aid measures required are administered and the child or adolescent’s parents are informed. Concerning eventual follow-up measures, Social stand-by service also contacts social workers and other district authorities.

Social stand-by service employees are also in charge of the following services:

• Supervision of the child's best interests in preliminary investigation and in court
• Personal inquiries on adolescents under 18 years of age for the courts
• Activities of children’s and adolescent's support personnel
• Drug abuser's support personnel