Refugees and return migrants

Social services

Health care


The clients of Social Centre of the Refugees and Returnees comprise the Ingrian Finnish returnees and immigrants who have obtained a residence permit

  • in appliance of the refugee quota (UN – UNHCR)
  • for reasons of protection, or
  • for other serious humanitarian reason.

Social services

Social Centre of the Refugees and Returnees
Tel. 040 806 2771, booking an appointment and advice, Monday to Thursday 9 - 11 and 12 - 14, Friday 9 - 11
Hatanpäänkatu 3 F
33900 Tampere
open Monday to Friday 9 - 14

Telephone calling time for social workers and benefit assessors: Monday, Tuesday, Thursday and Friday 12 - 13, tel. 040 806 2771

Clients with refugee background use the services of the social centre during three years and health services during six months from the first day of their registration as residents in the municipality. The persons with immigrant background are clients of the social centre also when they move to Tampere from a different place in Finland during the period of time when their home residence in Finland has not reached three years.

The returnees are clients in the social centre during one year and in the health centre during six months after their return to the country.

Retired returnees can be clients in the social centre during five years from their return to the country. An integration plan is made for each client in order to support the integration of individuals and families in Finland. Independent and self-initiated life management of immigrants is encouraged by means of guiding and counseling.

The social work follows the same professional grounds and ethics as the social work in the district areas.

Social Service Chief
Matti Äikäs
E-mail addresses are of the format
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Health care

The first-phase health care of the refugees is carried out in Hervanta at the address Insinöörinkatu 38.

The consultation of the nurse is located in the premises of the dental care in the Hervanta Health Centre.

» Contact information of health centres

Medical examinations are organized for the newcomers, and urgent health problems are treated.

The stand-by service of the nurse without appointment:
Monday to Friday 9 - 10.30

In other times, the nurse receives only by appointment:
Tel. 03 5657 7214, Monday to Friday 8.30 - 13.30

The necessity to consult a doctor will be clarified during the consultation of the nurse. To consult a doctor, an appointment is always required.

A brochure with detailed information about services is available in many languages.